We offer pre-developed and customized courses in a variety of emergency management areas, including risk assessment, volunteer management, emergency operations centre management, mitigation, planning, crisis communications, media relations, and business continuity and recovery. We offer flexible delivery methods including traditional in-class instruction, a combination of on-line and classroom instruction, and even an on-line competency management system.
Since disasters and large-scale emergencies occur infrequently, many people involved in emergency management and response do so as a secondary responsibility to their primary job function. As such, they are not practicing their emergency function as part of their daily routine. The most effective way to ensure employees and other responders remain familiar with their role in a disaster or emergency is to conduct regular training exercises. EmergeX has developed exercise programs that prepare response and recovery personnel for their roles in a disaster. We work with you to tailor our exercises to your organization so that your staff can train using realistic and applicable examples of situations that they may have to respond to. Please contact us to discuss your exercise requirements.
If your organization has unique needs or if you need an entire training program established, we can work with you in developing a custom suite of courses and exercises.
EMERGENCY MANAGEMENT COURSES AND EXERCISES – COURSE CATALOGUE
Note: Our Incident Command System courses can be found on our ICS course page.
Volunteer Management
The use of volunteers has proven critical to emergency management. Both individual volunteers and established volunteer organizations offer a wealth of skills and resources that can be used prior to, during, and after an emergency or disaster. As an emergency management professional, your ability to work with volunteers before, during and after an emergency or disaster can literally affect the lives and well-being of your community.
This course offers training in identifying volunteer resources and recruiting, assigning, training, supervising, evaluating, and motivating volunteers. It also addresses special issues, such as convergent volunteers, stress management for volunteers and legal issues, such as workers’ compensation, insurance, safety and risk management, and liability.
Emotional and Spiritual Care for Disaster Survivors
Disasters impact lives, and the dimensions that express life, the physical (a destroyed home or bodily injury), the social (disrupted relationships and routines), the psychological (intellectual and emotional), and spiritual (searching for meaning and connectedness).
When people experience trauma or a disaster, they feel vulnerable. Healing comes from people’s abilities to reclaim their lives, including their abilities to self-determine and make decisions. This course promotes some basic concepts on some very complex issues.
Effective Communication
As an emergency manager or coordinator, you must be a skilled communicator to achieve your objectives. You are required to convey information to a broad audience that includes public and private sector organizations, the media, disaster survivors and co-responders. Even during non-emergency situations, you will need to rely on strong communication skills to coordinate with staff and to promote public safety awareness.
Emergency Evacuation Planning
As an emergency management professional, you must be able to identify evacuation plan policies and procedures for alerting, controlling access of, and moving people or dispersing persons from threatened or hazardous areas to areas of safe refuge during emergencies. Your pre-evacuation planning can impact the ability of how quickly the community is able to respond and follow instructions from an event.
Helping Children after a Disaster: A Teacher/Caregiver Practical Guide
Disasters hit children hard. It’s difficult for them to understand and accept that there are events in their lives that can’t be controlled or predicted. Worst of all, we can’t ‘fix’ a disaster, can’t solve it and can’t keep it from happening again. This course will assist participants to recognize children in crisis and give practical tools and skills to work with children after a major emergency or disaster.
Decision Making
As an emergency management professional, your ability to identify current and potential problems and to make sound, timely decisions before and during an emergency can literally affect the lives and well-being of your community. Your decisions can impact the ability of response agencies to do their jobs and can make the difference in how quickly the community is able to recover from an event.
Leadership and Influence
As an emergency management professional, you must be able to use leadership and influence effectively to lead your organization, and the community, in planning for, preventing and responding to emergency situations and disasters. Leadership involves providing vision, direction, coordination, and motivation toward achieving emergency management goals.
Being able to lead others – to motivate them to commit their energies and expertise to achieving the shared mission and goals of the emergency management system – is a necessary and vital part of every emergency manager, planner and responder’s role. This course is designed to improve your leadership and influence skills.
Public Information
Crises can occur at any time. With proper advance planning there can be a positive side to any crisis. The Chinese have embraced this concept for centuries. Their symbol for ‘crisis” – called wei-ji – is actually a combination of two symbols, ‘danger’ and ‘opportunity’.
Our fundamental position is to be pre-emptive, to recognize the potential issue BEFORE it becomes a crisis. Our proven techniques will let you manage the crisis in a positive manner and get things back to normal as soon as possible.
